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TDCJ
Offender Information Management System
IMAGE TEXT
Role

Design Director, working with a multidisciplinary team. Lead the Information Architecture team, and responsible for the design of the site architecture, screen organization and interaction.

Firm

Studio Archetype/Sapient, New York

A web application designed to support the complex process of parolee population management.

Design and create specifications for a large and complex web application in two months for the Texas Department of Criminal Justice (TDCJ).

PROCESS
The project had been poorly scoped and staffed. The primary challenge was to help the team complete the project in the defined timeframe with limited resources. The team—a mix of engineers, project managers and information architects, subject matter experts (target audience) and the client—spent three days in intensive workshops. The goal of the workshops were to take an initial pass at designing the whole application.

The workshops established a base framework—user definitions, scenarios and rough paper prototypes of the screens—for each track to use for the second of three design iterations of the application. Each iteration focused on completing a deeper level detail of the business design, until all use cases and screen details were completed.

The global user interface team focused on integrating all the front end design being done across the tracks. An organizational model was created to communicate the overall organization of the application. A navigation system to define the types of screen interaction and a screen map to define the size and depth of the web application. A screen map to define the size and depth of the web application.

The team was divided into tracks, to develop the features and refine the workflow. Each track used a template of design modules to insure consistency of screen design across tracks. A series of specifications that defined the functional and business design for implementation.

The interface was designed as a system of templates and modules that would simplify the implementation of the application.

RESULTS
The interface was designed as a system of templates and modules that would simplify the implementation of the application.

Strong collaboration between the client, users, technology and creative team members made it possible to complete an large amount of work—350 screen web application—in such a short time.